BRNDLOKR

Legal

Privacy Policy

1. Overview

This Privacy Policy explains how BRNDLOKR collects, uses, stores, and protects your personal information when you visit our website (the "Site") or interact with our services.

By using the Site, you agree to the practices described here. If you do not agree, please discontinue use of the Site.

2. Information We Collect

We may collect the following types of information:

Personal Information (submitted by you)

  • Name

  • Email address

  • Business details

  • Files or assets you upload (logos, images, brand materials)

  • Information provided in our intake forms or contact forms

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the Site

  • Cookies and analytics data

Payment Information

Payments are processed securely through third‑party providers. We do not store or access your credit card or payment details.

3. How We Use Your Information

We use your information to:

  • provide and deliver our services

  • communicate with you about your project

  • operate and improve our website

  • manage payments and receipts

  • send updates or confirmations

  • ensure compliance with our Terms & Conditions

We do not sell your personal information.

4. How We Store Your Information

Your information may be stored through:

  • secure form systems

  • cloud storage providers

  • email correspondence

We take reasonable steps to protect your data, but no method of transmission or storage is completely secure.

4A. Data Breach Notification

In the event of a data breach that is likely to result in serious harm to affected individuals, we will take reasonable steps to notify affected clients and, where required, relevant authorities, in accordance with applicable law.

5. Sharing of Information

We may share information with trusted third‑party providers when necessary for operations, including:

  • payment processors

  • form services

  • analytics tools

  • email service providers

These providers only receive the information needed to perform their function.

We do not sell or rent your information.

5A. Overseas Disclosure

Some of the third-party providers we use to operate our services (including cloud storage, form systems, payment processing, and email delivery) may store or process data on servers located outside Australia, including in the United States.

By using our services, you acknowledge that your personal information may be handled by these providers in accordance with their own privacy and security practices. We take reasonable steps to ensure third-party providers maintain appropriate data protection standards.

6. Cookies & Analytics

Our Site may use cookies and analytics tools to understand website performance and user behaviour.

You may disable cookies in your browser settings, although some functionality may be affected.

7. File Uploads & Brand Materials

If you upload brand assets (logos, photos, Canva elements, stock graphics):

  • You confirm you have rights or permission to use them

  • They are used only to complete your project

  • They are stored securely and not shared externally

8. Email Communication

By submitting your email, you may receive:

  • project‑related updates

  • confirmations and receipts

  • optional content or announcements

You may unsubscribe from non‑project emails at any time.

9. Your Rights
Depending on your region, you may have rights such as:

  • access to your data
  • deletion of your data
  • correction of your information
  • request for copies of stored information

To make a request, contact us using the details in Section 13. We will respond within a reasonable timeframe, generally within 30 days, and may need to verify your identity before processing your request. Some information may be retained where required by law or for legitimate administrative purposes, as outlined in Section 10.

10. Data Retention

We retain:

  • project files as part of internal record‑keeping

  • client information for lawful and administrative purposes

You may request deletion of personal information, subject to legal and operational requirements.

11. External Links

Our Site may contain links to external websites or affiliate partners. We are not responsible for the content or privacy practices of external sites.

12. Changes to This Policy

We may update this Privacy Policy as needed. Changes take effect immediately when posted. Continued use of the Site means you accept the updated policy.

13. Contact

For questions about this Privacy Policy, contact us using the details provided on the Site.