BRNDLOKR

Legal

Service Terms & Conditions

1. Agreement & Acceptance

These Service Terms & Conditions ("Terms") form a legally binding agreement between you (the client) and BRNDLOKR.

By purchasing a BRNDLOKR service and ticking the acceptance checkbox at checkout, you confirm that you:

  • have read and understood these Terms, and
  • agree to be legally bound by them.

No physical signature is required. Checkbox acceptance is treated as full agreement.

2. Who We Are

BRNDLOKR is a brand systemisation service operated from Queensland, Australia.

BRNDLOKR is a trading name of [Lachlan Joseph Graham], ABN 57 568 490 767

We provide fixed-scope, productised branding services delivered digitally to clients worldwide.

BRNDLOKR specialises in brand systemisation.

This means we take your existing logo or brand assets and rebuild (where applicable), organise, and systemise them so they are clear, consistent, and usable in real-world applications.

This may include vector rebuilding of logos where the original artwork is suitable for vectorisation.

Raster Artwork

Where a logo or brand asset includes photographic or raster-based elements (including photos, textures, or complex artwork), those elements will be preserved and used as supplied.

BRNDLOKR does not recreate, trace, enhance, or redraw raster artwork unless the original high-resolution source file is provided by the client.

BRNDLOKR is not responsible for quality limitations, scaling issues, or reproduction constraints resulting from low-resolution, compressed, or degraded raster assets supplied by the client.

What We Do Not Provide

BRNDLOKR does not provide:

  • brand strategy

  • logo redesigns or rebrands

  • concept development or creative exploration

  • marketing, advertising, or business advice

All work is performed strictly based on the materials and information supplied by the client.

4. Packages, Scope & Deliverables

Each BRNDLOKR package has a fixed scope and fixed deliverables. as agreed at the time of purchase.

Requests outside the stated deliverables are not included and may require a separate quote.

5.Client Responsibilities

You confirm that:

  • you own, or have permission to use, all assets you upload
  • all information provided in intake forms is accurate and complete
  • you understand work is produced exactly from what you supply

BRNDLOKR is not responsible for issues caused by:

  • low-quality or incorrect source files
  • unclear instructions
  • missing or late information

6.No Meetings / No Revisions

  • BRNDLOKR operates on a no-meetings, no-revisions model.
    This means:
  • no calls or video meetings
  • no revision rounds after delivery
  • Deliverables are considered final once delivered.
  • Minor corrections may be made at BRNDLOKR’s sole discretion where:
    ● a deliverable listed in your purchased package is missing, or
    ● a clear factual or technical error has occurred.
  • Requests for changes, preferences, or alterations outside these circumstances are not included in the service and will not be accommodated.

7. Timelines & Delivery

Delivery timelines are estimates only.

Timelines begin once:

  • full payment has been received, and
  • all required intake information has been submitted

If delays are caused by missing or late client information, timelines are extended accordingly.

All timelines are referenced to AEST (Queensland, Australia).

8. Payment, Refunds & Cancellations

ll services are to be paid in full before any work/service will commence

All sales are final.

Once work has commenced, no refunds are available unless as provided under applicable law..
If a chargeback or payment dispute is initiated, access to deliverables may be revoked until the dispute is resolved..

9. Intellectual Property

Once full payment is received:

  • you own the final brand assets delivered to you

BRNDLOKR retains ownership of:

  • internal systems
  • templates
  • workflows
  • processes

Fonts are supplied as outlined shapes only. You are responsible for purchasing any required font licenses.

10. Third-Party Assets & Licensing

BRNDLOKR does not supply or license:

  • paid fonts
  • stock images
  • third-party templates or assets

You are responsible for ensuring you have legal rights to use any third-party materials.

11. Limitation of Liability

BRNDLOKR is not responsible for any indirect, incidental, special, or consequential loss, including but not limited to:
● loss of revenue or profits
● loss of business or opportunity
● reprint, reproduction, or manufacturing costs
● delays or errors arising from third-party suppliers, printers, installers, or manufacturers
● misuse, misinterpretation, or incorrect application of delivered brand assets

To the maximum extent permitted by law, BRNDLOKR’s total aggregate liability for any claim arising out of or in connection with the services is strictly limited to the total amount paid by you for the relevant service.

12. Warranties & Disclaimers

All services are provided "as is".

We make no guarantees regarding:

  • commercial success
  • brand performance
  • marketing results

13. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any disputes will be handled exclusively under Queensland jurisdiction.

14. Force Majeure & Availability

BRNDLOKR will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:
● illness or incapacity
● internet or platform outages
● power failures
● third-party service disruptions
● acts of God or government actions

15. Changes to These Terms

BRNDLOKR may update these Terms at any time.

The version in effect at the time of purchase will apply to that transaction.

16. Contact

For questions about these Terms, please contact BRNDLOKR using the details provided on the website.